I’ve noticed that many of the applications I use on a daily basis have released some form of insights feature, intended to add a layer of intelligence to an application that was previously just a tool. A pertinent example here is Google Analytics, which has started inserting AI generated insights at the top of detail reports. Occasionally these insights are interesting, but mostly I find them a pointless distraction.
An example of a Google Analytics “generated insight”:
This makes me think of the elevators in The Hitchhiker’s Guide to the Galaxy, which became sulky when relegated to merely moving people up and down. I find features like code assistance very useful, but I don’t need every app I open to initiate a conversation. I wonder where it’s all headed. It feels like “intelligence” is becoming commoditized, and the spot price is trending downwards.
What this makes me realize is that wisdom in the context of analytics is going to be much more important going forward. What we are experiencing right now is just the beginning. A few years from now, we are going to be so inundated with insights coming at us from every direction that the ability to recognize what actually matters and filter out what doesn’t could determine who has jobs and who doesn’t.
To close this topic on a practical note, my advice to anyone embarking on an analytics career right now is: yes, go ahead and learn python, but also seek wisdom on the difference between information and knowledge. A good place to start is the work of Jorge Luis Borges. Not for the first time, I am reminded that he was the Nostradamus of our time.
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Nico loves marketing analytics, running, and analytics about running. He's Two Octobers' Head of Analytics, and loves teaching. Learn more about Nico or read more blogs he has written.
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